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Refund Policy | Wan 2.5 AI - 3-Day Money Back Guarantee

Understand Wan 2.5 AI's refund policy. Learn about our 3-day refund window, credit usage limits, and simple refund procedures.

2025/08/23

Refund Policy

At Wan 2.5 AI, we want you to be satisfied with your purchase. Please read our refund policy carefully before making a purchase.

Refund Eligibility

  • Time Limit: Refund requests must be made within 3 days of purchase
  • Credit Usage: If you have used more than 20 credits, you are not eligible for a refund

How to Request a Refund

If you meet the eligibility criteria:

  1. Contact our support team at [email protected]
  2. Include your order number, purchase date, and reason for the refund
  3. Submit your request within 3 days of purchase

Processing Time

We will review your request and notify you within 3-5 business days. Approved refunds will be processed to your original payment method.

Contact Us

For questions about our refund policy: